OWNER INFORMATION

CHEVY, BUICK, GMC & CADILLAC OWNER CENTER

The comprehensive Owner Center is ownership made easy. A one-stop resource for all your vehicle needs, the Owner Center enables you to track dealer service records, download Owner's Manuals, schedule auto maintenance, and more, always keeping you well informed.


NEW-VEHICLE MAINTENANCE & CARE PLANS

As the owner of a new Chevrolet, Buick, GMC, or Cadillac vehicle, keeping up with regular scheduled maintenance has never been easier. Comprehensive coverage now comes standard on the purchase or lease of select new vehicles. Take advantage of benefits such as included scheduled maintenance by Certified Service expert technicians, 24-Hour Roadside Assistance, excellent Powertrain Limited Warranty coverage, Courtesy Transportation, and more.

To learn more about vehicle eligibility, click the links below.

New Vehicle Maintenance, Car Maintenance & Car Care Plans | Certified Service

EVERYDAY VALUE PRICING & OFFERS

One of the many benefits of owning your vehicle is getting expert service at a great value. Before you head into your Chevy, Buick, GMC, or Cadillac dealer for auto service, be sure to visit our auto service offers page.

KEY FOB REPLACEMENT

Nothing can replace the convenience of your key fob’s remote keyless access and remote start capabilities. If you lose your key fob or would like an additional key fob, contact your dealer.

VEHICLE RECALLS

Keeping your Chevy, Buick, GMC, or Cadillac performing at its best is our priority. To help ensure safety and proper performance, a recall notice may be issued during the life of your vehicle. In many cases, your dealer will contact you directly if your vehicle is affected by a recall. To confirm a recall or to learn more about it, visit the Owner Center or contact a dealer.


ROADSIDE ASSISTANCE

If your vehicle is equipped with an active OnStar subscription, you can simply press the blue button for Roadside Service. If not, please use the appropriate Roadside Assistance number below for assistance.

Chevy (800) 243–8872
Buick (800) 252–1112
GMC (800) 462–8782
Cadillac (800) 224–1400
Pontiac (800) 762–2737
HUMMER (866) 486–6376
Saturn (800) 553–6000

We're there when you need us

Whether your Chevy, Buick, GMC, or Cadillac vehicle is under warranty or not, with Roadside Assistance, you have the security of knowing that help is just a phone call away. The Roadside Assistance program provides technically trained advisors who are available 24 hours a day, 365 days a year, and offers a number of services that help ease concerns resulting from unforeseeable emergencies.

Roadside Assistance for Chevy, Buick, GMC Cadillac Pontiac, Hummer and Saturn Owners

Coverage

The complimentary services listed below are provided for active OnStar subscribers regardless of the vehicle’s age or mileage and for vehicles up to 5 years and 100,000 miles (6 years/70,000 miles for 2013 and newer Buick and Cadillac vehicles) from the date of new-vehicle purchase. Even better, your vehicle is protected with all of these coverages within the U.S. regardless of who is driving.

For vehicles outside of 5 years, or with more than 100,000 miles from the date of new-vehicle purchase (6 years/70,000 miles for 2013 and newer Buick and Cadillac vehicles), Roadside Assistance is pleased to assist you in contacting a roadside service provider to take care of your needs.

Costs incurred for specific roadside services performed, including those services listed below, are the responsibility of the vehicle owner/driver.

Roadside Assistance: Towing Service for Chevy, Buick, GMC and Cadillac Owners

Towing to Closest Dealer (from a legal roadway)

If your vehicle gets stuck in the sand, mud, or snow (also, if your vehicle was in a crash and cannot be driven), have it towed to the nearest Chevy, Buick, GMC, or Cadillac dealer.

Roadside Assistance: Flat Tire Service for Chevy, Buick, GMC, Cadillac Owners

Flat Tire Change (using vehicle's spare or tire inflator kit)

Call Roadside Assistance for help to change a flat tire with the spare or assist with the inflator kit. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.

Roadside Assistance: Car Lockout Service for Chevy, Buick, GMC, and Cadillac Owners

Lock-Out Service (costs for a new key and labor to create it are not covered)

If you get locked out of your vehicle, our experts will send service to unlock your Chevy, Buick, GMC, or Cadillac. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is provided.

Roadside Assistance: 24/7 Toll Free Phone Assistance

24/7 Toll-Free Phone Assistance

When calling Roadside Assistance, have the following information ready:

  • Your name, home address and telephone number
  • Telephone number of your location
  • Location of the vehicle
  • Model, year, color, and license plate number of the
    vehicle
  • Odometer reading
  • Vehicle Identification Number (VIN)
  • Delivery date of the vehicle
  • Description of problem

 

Roadside Assistance: Emergency Fuel Delivery for Chevy, Buick, GMC and Cadillac Owners]

Emergency Fuel Delivery (up to $5.00 worth of fuel)

Roadside Assistance will provide delivery of enough fuel for your Chevy, Buick, GMC, or Cadillac vehicle to be driven to the nearest dealership for service.

Roadside Assistance: Mobile Car Battery Service for Chevy, Buick, GMC and Cadillac Owners

Battery Jump-Start

Call Roadside Assistance to help jump-start a dead battery. Make sure you have location information ready when you contact Roadside Assistance for service.


OWNER’S MANUAL

A great source for required service and vehicle maintenance information, including your maintenance schedule, is your vehicle’s Owner’s Manual. If you need a replacement, locate your brand below to download an Owner’s Manual (subject to availability).

Chevrolet Owners Manual

Chevrolet Owner’s Manual

To download complimentary 2008-2014 Owner’s Manuals, click here. For all other manuals, click here.

GMC Owners Manual

GMC Owner’s Manual

To download complimentary 2012-2014 Owner’s Manuals, click here. 
For all other manuals, click here.

Pontiac Owner's Manual

Pontiac Owner’s Manual

To download complimentary 1993-2010 Owner’s Manuals, click here. For all other manuals, click here.

Saturn Owner's Manual

Saturn Owner’s Manual

To download complimentary 2004-2010 Owner’s Manuals, click here.
 For all other manuals, click here.


Buick Owners Manual

Buick Owner’s Manual

To download complimentary 2007-2014 Owner’s Manuals, click here. 
For all other manuals, click here.

Cadillac Owner's Manual

Cadillac Owner’s Manual

To download complimentary 2006-2014 Owner’s Manuals, click here.
 For all other manuals, click here.

Hummer Owner's Manual

HUMMER Owner’s Manual

To download complimentary 2003-2010 Owner’s Manuals, click here. For all other manuals, click here.

Oldsmobile Owner's Manual

Oldsmobile Owner’s Manual

To download complimentary 1993-2004 Owner’s Manuals, click here. For all other manuals, click here.


WARRANTIES

Your vehicle—and the parts used to make repairs—is covered by a variety of warranties. Let the Certified Service experts, along with the warranties below, help keep your vehicle performing at its best.

Limited Lifetime Parts Warranty

Take your vehicle to the Certified Service experts for repair and replacement of select auto parts backed by the Limited Lifetime Parts Warranty. This warranty is available exclusively at your Chevrolet, Buick, GMC, or Cadillac dealer. Visit the Lifetime Limited Parts Warranty page to learn more.

New Vehicle Warranties

Every Chevrolet, Buick, GMC and Cadillac comes backed with the confidence of outstanding warranty coverage, combined with roadside assistance and courtesy transportation. Choose a brand below to learn more about specific Chevrolet, Buick, GMC or Cadillac warranty details.

Replacement Parts & Accessories Warranties

When it comes to warranty repairs and maintenance services, nobody knows your vehicle better than the Certified Service experts. They’re proud to use ACDelco and Genuine GM Parts to take care of your vehicle. Download the PDF below to learn more about the variety of warranties that cover these parts, and see your dealer for complete details.

 


Tire Deals: 30-Day Price Match on Tires
Replace your worn windshield wipers with our ACDelco wiper blades.
Oil Change: 5-Quart Oil Change, Tire Rotation, and Vehicle Inspection for $39.95