Stopping Power – The Certified Service Difference


With something as important as your brakes, the GM Original Equipment (OE) solution is your best bet. The GM OE solution means replacing parts with the same parts used when your vehicle was built. These repairs are overseen by a GM technician trained to specifically know your GM vehicle.



Braking systems are designed specifically for the vehicle on which they are installed. Even for the same model year, pads for various makes and models can vary. For instance, each trim level may have a different brake pad.

Certified Service Technicians know your vehicle best.

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The Certified Service technicians at your Chevrolet, Buick, GMC, and Cadillac dealers are expert finders and expert fixers. They know their way under GM hoods because GM Factory Diagnostics puts data directly from your vehicle right at their fingertips.

With state-of-the-art technology and extensive expert GM training on your side, worry’s in the rearview. Schedule an appointment today.


Sometimes, your vehicle’s brakes will alert you when there’s trouble. Whistling noises, chirping sounds, and grinding are indications that brake repair is required. Here are some common causes of brake-pedal pulsation and/or noise:


  • Worn brake pads
  • Heat-cracked or worn rotors
  • Loose-fitting brake pads in the caliper
  • Uneven torque of lug nuts or caliper hardware

Brakes often come equipped with a small, thin piece of metal attached to the brake pad to act as a warning indicator when the pad material is getting low and the brake pads should be replaced. This device makes a chirping noise on brake application, letting you know it is time for brake service.


The major components of a braking system, listed below, will need to be repaired or replaced as part of regular brake service and maintenance during the normal lifespan of a vehicle. Get to know the signs today to help avoid a headache tomorrow.

Brake Service and Brake Repair: Brake Caliper

Brake Caliper

The brake caliper is a hydraulic clamp that pinches the brake pad onto the brake rotor.

Signs of wear:

  • Brake lockup
  • Vehicle pulls to the left or right when brakes are applied
  • Reduced braking force
  • Spongy brake-pedal feel
  • Brake-pedal pulsation
  • Longer stopping distance
  • Fluid leakage near caliper
Brake Service and Brake Repair: Brake Pads

Brake Pads

These flat pads comprised of frictional material make contact with the rotor, bringing your vehicle to a stop.

Signs of wear:

  • Chirping, grinding, or squealing noise
  • Difficulty stopping
  • Low brake-pedal height
Brake Service and Brake Repair: Brake Rotors

Brake Rotors

Your brake rotors are rotating discs that help slow or stop the vehicle when brake pads make contact.

Signs of wear:

  • Brake-pedal pulsation
  • Squealing or grinding noise
  • Low brake-pedal height
  • Vehicle pulls to the left or right when brakes are applied


Brake Service and Brake Repair: Brake Shoes

Brake Shoes

Used mostly in rear braking systems, brake shoes press against the inside of your brake drum to cause friction, slowing, or stopping your vehicle.

Signs of wear:

  • Low brake-pedal height
  • Longer stopping distances
  • Squealing or unusual noises
  • Brake-pedal pulsation
Brake Service and Brake Repair: Brake Hose

Brake Hose

The brake hose carries brake fluid from the solid-steel brake lines on your vehicle’s frame to the caliper or wheel cylinder. Flexible brake hoses are necessary to allow the caliper or wheel cylinder to move freely with your vehicle’s suspension.

Signs of wear:

  • Spongy brake-pedal feel
  • Visible hose cracks
  • Fluid leaks
  • Damp appearance on hose
  • Vehicle pulls to the left or right when brakes are applied

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