Whether your Chevy, Buick, GMC, or Cadillac vehicle is under warranty or not, with Roadside Assistance, you have the security of knowing that help is just a phone call away. The Roadside Assistance program provides technically trained advisors who are available 24 hours a day, 365 days a year, and offers a number of services that help ease concerns resulting from emergencies.
If your vehicle is equipped with an active OnStar subscription, you can simply press the blue button for Roadside Service. If not, please use the appropriate Roadside Assistance number below for assistance.
The complimentary services listed below are provided for active OnStar subscribers regardless of the vehicle’s age or mileage and for vehicles up to 5 years or 100,000 miles, whichever comes first (6 years/70,000 miles, whichever comes first, for 2013 and newer Buick and Cadillac vehicles; 5 years/60,000 miles for 2016 Chevrolet and GMC vehicles) from the date of new-vehicle purchase. Even better, your vehicle is protected with all of these coverages within the U.S. regardless of who is driving.
For vehicles outside of 5 years or with more than 100,000 miles from the date of new-vehicle purchase (6 years/70,000 miles for 2013 and newer Buick and Cadillac vehicles; 5 years/60,000 miles for 2016 Chevrolet and GMC vehicles), Roadside Assistance is pleased to assist you in contacting a roadside service provider to take care of your needs.
Costs incurred for specific roadside services performed, including those services listed below, are the responsibility of the vehicle owner/driver.
Towing to Closest Dealer (from a legal roadway)
If your vehicle gets stuck in the sand, mud, or snow (also, if your vehicle was in a crash and cannot be driven), have it towed to the nearest Chevy, Buick, GMC, or Cadillac dealer.
Flat Tire Change (using vehicle's spare or tire inflator kit)
Call Roadside Assistance for help to change a flat tire with the spare or assist with the inflator kit. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.
Lockout Service (costs for a new key and labor to create it are not covered)
If you get locked out of your vehicle, our experts will send service to unlock your Chevy, Buick, GMC, or Cadillac. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is provided.
24/7 Toll-Free Phone Assistance
When calling Roadside Assistance, have the following information ready:
Your name, home address, and telephone number
Telephone number of your location, if applicable
Location of the vehicle
Model, year, color, and license plate number of the vehicle
Odometer reading
Vehicle Identification Number (VIN)
Delivery date of the vehicle
Description of problem
Emergency Fuel Delivery (up to $5.00 worth of fuel)
Roadside Assistance will provide delivery of enough fuel for your Chevy, Buick, GMC, or Cadillac vehicle to be driven to the nearest gas station.
Battery Jump-Start
Call Roadside Assistance to help jump-start a dead battery. Make sure you have location information ready when you contact Roadside Assistance for service.
†See participating U.S. dealer or mycertifiedservicerebates.com for details and rebate form, which must be postmarked by 5/31/19. Allow 6 to 8 weeks for delivery of debit card. Offer ends 4/30/19.
◊◊◊Credit approval required. Terms and Conditions apply. Talk to your participating Service Advisor to apply.
